SEMARANG, BISNISTIME.COM – On Sunday, October 6th, 2024, Hotel Ciputra Semarang held a special event for its employees, focusing on soft skill development with the theme ‘Exceptional Service Beyond Expectation Training’. The event, which took place on Friday, October 4th, emphasized the hotel’s commitment to providing not just satisfactory service but surpassing guest expectations.
Hotel Ciputra Semarang invited renowned motivational speaker Baby Joewono from Surabaya, who delivered valuable insights and inspiration to the entire staff
This training session was far from an ordinary routine. Hotel Ciputra Semarang invited renowned motivational speaker Baby Joewono from Surabaya, who delivered valuable insights and inspiration to the entire staff. In an engaging session, Baby discussed strategies for delivering service that goes beyond what is expected by guests. The enthusiasm of the hotel’s management and staff was evident, reflecting their shared commitment to continuously raising service standards and offering the best possible experience for every guest.
Erny Kusmastuti, General Manager of Hotel Ciputra Semarang, expressed her strong dedication to service excellence:
“We regularly hold training sessions several times a year. This time, with the theme ‘Exceptional Service Beyond Expectation Training,’ we are determined to collectively deliver experiences that not only satisfy but also exceed guest expectations. After this event, we hope that all employees will apply the knowledge gained and continue to elevate service standards for greater guest satisfaction.”
Hotel Ciputra Semarang is a five-star international hotel located at the heart of Simpang Lima, Semarang. Just a 20-minute drive from Ahmad Yani International Airport, the hotel boasts 200 rooms and a variety of facilities, including meeting rooms, restaurants, lounges, a wine cellar, and 24-hour room service. Swiss-Belexecutive members can enjoy a 20% discount, while credit cardholders from partnering banks with Swiss-Belhotel International can receive a 15% discount on meals at The Gallery Restaurant.
For reservations and further information, contact via WhatsApp at +62 851 7310 0600 or visit the official website Hotel Ciputra Semarang. You can also follow them on Instagram @hotelciputrasemarang or their Facebook page, Hotel Ciputra Semarang.
About Hotel Ciputra Semarang
Located at the bustling heart of Semarang’s business and shopping district, Hotel Ciputra Semarang sits right in Simpang Lima, just 15 minutes away from Ahmad Yani International Airport. As a five-star hotel offering 200 rooms, it is situated directly opposite Ciputra Mall, a prominent shopping center in Semarang with exclusive stores, restaurants, banks, ATMs, and a cinema.
The hotel offers 5 meeting rooms with a capacity of up to 175 people and various facilities such as The Gallery Restaurant, Lobby Lounge, Burgundy Wine Cellar, and Hotel Ciputra Bakery. Guests can also enjoy 24-hour room service, internet access, a business center, car rental services, and travel agency assistance to enhance their stay. For relaxation, the hotel provides a swimming pool, fitness center, salon, massage services, and a spa.
About Swiss-Belhotel International
Swiss-Belhotel International operates in 20 countries, managing a portfolio of over 135 hotels, resorts, and projects across Australia, New Zealand, Indonesia, Malaysia, the Philippines, Vietnam, Thailand, Cambodia, China, Hong Kong, Saudi Arabia, Kuwait, Qatar, UAE, Bahrain, Oman, Iraq, Egypt, Kenya, and Tanzania. The group offers comprehensive and professional development and management services in all aspects of hotels, resorts, and serviced residences. Swiss-Belhotel International’s offices are strategically located across Hong Kong, New Zealand, Australia, China, Indonesia, UAE, the Philippines, Vietnam, Malaysia, and Thailand, covering Oceania, Asia, Europe, the Middle East, Africa, and India.
